Wednesday, January 12, 2011

Anti-Point 11: Increase numercial quotas

My tongue is firmly planted in cheek as I am writing this! By the rationale of US industry and the auto manufacturers in particular Dr Deming's was totally ignorant of human psychology. You do not eliminate numerical quotas, you increase them to improve quality is their motto. Read the article: "GM: Tie workers' pay to vehicle quality". http://www.linkedin.com/redirect?url=http%3A%2F%2Fdetnews%2Ecom%2Farticle%2F20110111%2FAUTO04%2F101110385%2F-1%2FARCHIVE%2FGM--Tie-workers%E2%80%99-pay-to-vehicle-quality&urlhash=vBI3&_t=tracking_anet

This is definitely the mantra of the Six Sigma I have encountered, "Increase Numercial Quotas". We can call it the Anti-Deming Management Method and thus, the 14 Anti-Points

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